YOUR JOURNEY TO HEALTH AND POSITIVITY,
ONE FRESH MEAL AT A TIME.

OUR STORY

Our humble beginnings stem from a passion for positive living.
It all started with one cup of yogurt.

HUMBLE BEGINNINGS

Our founder & CEO Warrick Chu (recipient of Business in Vancouver’s 2015 Top Forty under 40 Award), proudly started Qoola on December 8th 2008, before frozen yogurt was the trend it is today. The idea that got us started still drives us today: the belief that dessert can be something decadent, while still superbly nutritious.

Qoola started as a single store located in the West End district of Vancouver, BC, near beautiful English Bay. With only two machines and a total of four flavours, our team members swirled frozen yogurt for eager customers, whether they were on a late night date, replenishing after a seaside bike ride or taking the kids out for a delicious treat. Warrick worked hard to make his dream a reality, even sorting through the recycling each night to make sure nothing was missed.

Six months later, Qoola’s second location opened, and it has been growing ever since. Through all of our growth, we are still rooted in our passion for healthier, more nutritious, and premium products. That formula has led us to where we are today—Canada’s leading self-serve frozen yogurt retailer and 2016 Georgia Straight 19th Annual Golden Plates Reader’s Choice Winner for Best Frozen Yogurt, with 18 stores nationwide, one food truck, and more stores on the way.

Business Vancouver, 2015 Forty under 40
Qoola Gerogia Straight

THE EVOLUTION OF FRESH

With Qoola’s motto being Pure Heart + Pure Body, providing the highest quality products is what has led us to today’s success. Not only is our yogurt never powdered & always fresh, exceptionally high in probiotics, never heat treated, certified Kosher, hormone-free and gluten-free, we also offer a selection of dairy-free sorbets and Italian style Gelatos, all of which are made with premium ingredients.

Inspired by health and driven by a desire to help you understand what you eat, Qoola has expanded its menu to offer extraordinary superfood smoothies, 100% pure acai bowls, frozen yogurt cakes, and dairy-free sorbet popsicles. As we branch into our newest concept, Qoola Fresh, we are now introducing a full range of nutritious & delicious soups, salads, sandwiches, wraps and a line of vegan + gluten-free baked goods, including muffins, loaves, cookies, and energy granola bars.

COMMUNITY

At Qoola, we strive to give back to the community, and are actively involved in fundraising for local and international charities. Warrick has also recently launched his own charity, The Warrick Qoola Foundation (TWQ), which focuses on relief efforts, palliative care, and foster families.

We also honour the fact that we share the planet with larger communities worldwide, and strive to be ecologically responsible by offering 100% compostable, recyclable, and biodegradable products in all of our stores.

OUR VISION

Understand what you eat.

OUR MISSION

Revolutionize and reinvent what you eat, one fresh meal at a time.

OUR CORE VALUES

QUALITY

Quality mountains above and beyond status quo.

ONE

One united family—all for one and one for all.

OPEN-HEARTED

Open-hearted and genuine outreach — undercover superheroes.

LEARN

Learn, learn, learn and never stop learning.

ACHIEVE

Achieve with confidence but humility, what others would perceive as unachievable.

CAREERS

We are always looking for exceptional new team members who can represent our brand while providing outstanding customer service. If you are passionate about health, the environment, the community, and, of course, frozen yogurt, we would love to hear from you!

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