Qoola Fresh Transition


We are excited to announce that in early 2017, we have a new brand coming to a store near you. Qoola Fresh is on the way, with a more extensive carefully curated selection of healthy and delicious hot entrées, salads, specialty beverages, vegan and gluten free baked goods, and more.

Our first Qoola Fresh store will be opening in the new year at McArthurGlen Designer Outlet mall near Vancouver Airport. Be sure to visit and check out our new menu and design! In addition to our new menu, we will still be serving our delicious and fresh signature frozen yogurt, raw authentic Acai bowl, and superfood smoothies!

We are feeling energized about this new direction, and we are committed to serving you in the best way we can. We thank you for your patience as we transition our existing stores to Qoola Fresh.

We are also pleased to launch a new Qoola Rewards app available exclusively for Qoola Fresh customers. Be sure to download it to get points and free food! As always, we love to hear from you. Feel free to chat with us on social media – we always like to hear what our customers have to say!

Holiday 2016 Promo

Special Offers|

Blog - Special Promo - Holiday 2016

We want to make your Christmas Qoola and spread some holiday cheer, so we’re giving you a $5 bonus of credit or of FREE frozen yogurt when you buy a $20 gift card.

All stores except for UBC Trek will be participating in the Holiday promo.

Qoola GO!

Special Offers|

Do you love free frozen yogurt? How about Pokémon Go? If you answered yes to both of these questions, then Qoola has the perfect game for you!

On B.C. Day, 2016 Qoola is hosting QOOLA GO – an interactive game. To celebrate the beautiful province that Qoola was born in, we are giving away our amazingly delicious frozen yogurt… FOR FREE! But because we at Qoola love a good game, we’re adding a little twist!

From 11:00am – 6:00pm, all of Qoola’s social media platforms will be taken over by QOOLA GO. During this time, we will be announcing participating Qoola stores by the hour. Once announced, that specific Qoola store will be giving away free 4 oz. frozen yogurt with the choice of two toppings for ONE HOUR ONLY! Offer redeemable with the help of an in-store team member. So keep an eye on our social media platforms to make the most of our free yogurt giveaway!

If that wasn’t exciting enough, Qoola will also be running a contest for a chance to win $100 to Qoola!! There will be two $100 gift cards up for grabs! One for a lucky Qoola lover in the lower mainland and another one for a Qoola lover on Vancouver Island. All you have to do is take a picture of your frozen yogurt at all of the store locations you visit, geotag the location you’re at, use the hashtag #QoolaGO and post it on Facebook, Twitter and/or Instagram! The person who has visited the most stores and has posted them all on social media will win the $100 Qoola gift card! If more than one person has visited all the stores then the winner of the gift card will be the person who posted all of their pictures first, so make sure you’re quick to get your posts up!!!

August 1st will be jam packed with free yogurt, free gift card giveaways and most importantly another great reason for you to get out and explore British Columbia! (Think about all the rare Pokémon you can catch on your commute from store to store!) Make sure you send us photos of your #QoolaGO adventure!


You can find details about the promotion here. Please note that this promotion excludes Qoola Robson, Pacific Centre, Richmond, UBC Sub and UBC Trek.

Promotional Details

On August 1st 2016 from 11:00am to 6:00pm PST, each participating Qoola store’s location will be revealed 15 minutes before the promotional hour through Qoola’s official social media platforms. This includes Twitter (@qoola), Instagram (@qoolafrozenyogurt), and Facebook ( Once announced, that specific Qoola store will be giving away a free 4 oz. cup of frozen yogurt (one flavour with the choice of two toppings) per customer for one hour.

To redeem promotional offer, please see an in-store team member and a Qoola staff will assist you by swirling a 4 oz. cup of frozen yogurt that you may add two toppings to. While each store’s promotional offer is limited to one per customer, you may redeem more than one offer by visiting multiple locations at the times specified via Qoola’s official social media platforms.

This promotional offer is effective only on August 1st 2016 at the times specified on all official Qoola’s social media platforms, and excludes Qoola Richmond, Pacific Centre, Robson, UBC Sub and UBC Trek.

Promotional Disclaimers

Offer is limited to stock on hand; no rain checks are available. Qoola reserves the right at any time to substitute the promotional offer with another one of equal or greater value, solely at Qoola’s discretion.

Only valid for one hour per a participating Qoola store, as announced on all official Qoola social media platforms. Not valid on prior purchases. Offer may not be combined with any other sale, promotion, discount, code, coupon and/ or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, or otherwise restricted.

The website, Facebook, Twitter, and Instagram contain references and information about Qoola products and services that may be limited by individual store participation. Qoola resumes the right to terminate the promotion at any time without notice or liability.

All specifications listed are current at the time of typesetting and are subject to change without notice.

Gift Card Contest Details

The Qoola GO Gift Card Contest begins on August 1, 2016 at 11:00 am PST and ends on August 1, 9:00pm PST.

Contest is open to residents of Canada who have reached the legal age of majority in B.C. at the time of entry, except employees, representatives or agents of Qoola Frozen Yogurt Bar, subsidiaries, affiliates, prize suppliers, dealers, advertising/promotion agencies and any other individual or entity involved in the development, production, implementation, administration, judging or fulfillment of the contest.

How to Enter:

No purchase necessary. In order to enter the contest, participants must

  • Take a photo of their free 4 oz. frozen yogurt

  • Geotag the store’s location

  • Use the hashtag #QoolaGO

  • Post on either Instagram, Facebook, or Twitter


The following Prizes are available to be won:

  • 1 x $100 Qoola Frozen Yogurt Bar gift card for participants in the Lower Mainland

  • 1 x $100 Qoola Frozen Yogurt Bar gift card for participants on Vancouver Island

Determination of Winners:

The winners will be determined by

  • The highest number of stores visited with the most participating social media posts.

  • In the event of a draw, the winners will be determined by the time stamps of their social media posts (as to who posted all of their pictures first), while following the guidelines as outlined above.

A total of two winners will be selected—one from the lower mainland and the other from Vancouver Island. Odds of being selected as a winner depends on the total number of eligible entries received by August 1, 9:00 pm PST.

Winners Notification:

Qoola will announce the winners via social media by August 3, 2016 before 11:00 pm PST.

Each winner must respond to correspondence with a valid Canadian mail address by August 10, 2016. If any selected winners fail to do so by the time as outlined, the he/she will be disqualified and an alternative winner will be selected.

Gift Card Contest Disclaimers:

By entering the contest, participants agree to read, abide and be bound by the guidelines as set by Qoola. This contest is subject to all applicable federal, provincial and municipal laws. The decisions of Qoola with respect to all aspects of this contest are final and binding on all entrants without right of appeal, including, without limitation, any decisions regarding the eligibility/disqualification of entries and/or entrants. By participating in this contest, you are agreeing to be legally bound by the terms and conditions as outlined above. Qoola reserves the right to cancel, terminate, modify this contest at any time and in any way, without prior notice.

If you have questions with the above information, please contact

The Perks of Self-Serve

Food & Recipes|

The best part about self-serve has always been the ability to fill your cup with refreshing, creamy frozen yogurt or sorbet as much as you want, and how you want. You get to create your own version of the perfect swirl, or even mix and match different flavours. But let’s be real—the real fun starts when you pick your toppings!

Here at Qoola, we’ve been picking up on topping trends to find out what people want on their froyo. We love seeing fun combinations and creative mixes of flavours paired together. Here are the top 5 favorite toppings for the summer of 2016:

  • Fruit – the number one choice for many. This healthy selection adds a hint of natural sweetness, making that first bite extra tasty and refreshing.

  • Mochi – originating from Japan, this type of tiny confection offers a unique texture. It’s a small, sweet rice cake that’s chewy and delicious at the same time.

  • Sprinkles – colourful, cheerful, and oh so fun! Sprinkles have always been an all-time favorite among kids and adults.

  • Roasted Almond Flakes – for those who want a healthier alternative. This choice offers a slight crunch in contrast to the smooth texture of our frozen yogurt. And the best part is that it’s packed with protein.

  • Chocolate – need we say more? Everything tastes better with a little chocolate goodness! At our toppings table, we offer a wide selection, with everything from chocolate flakes to M&M’s to dark and white chocolate syrups.

So the next time you’re at Qoola, make sure to take a picture of your frozen yogurt creation, and don’t forget to tag us on Twitter (@qoola) and Instagram (@qoolafrozenyogurt)!

Acai Bowl: the Perfect Snack

Food & Recipes|

Other than frozen yogurt, one of our most popular items on the Qoola menu is the Acai Bowl. For those of you who haven’t tried it yet, it’s an absolute must!

Originating from the beaches of Brazil, Acai bowls taste just like ice cream! Like it sounds, the dish is made from acai berries, a grape like fruit that can be found from acai palm trees in South American rainforests. Mashed together, the texture resembles a really thick smoothie. Unlike most acai bowls that are blended together with other fruits, ours are made purely from acai berries that are shipped directly from Brazil, and then topped with loads of granola and banana slices or your fruit of choice.

Not only is it delicious, but it’s also considered as a superfood with many health benefits such as improving mental function, helping with weight loss and digestion, and maintaining a healthy immune system.

A perfect way to start the day off or enjoyed as a snack, our acai bowls will satisfy any sweet tooth and keep you full of energy for hours. So give one a try at the Qoola nearest you!

New Frozen Yogurt Flavour for the Adventurous Foodie

Food & Recipes|

There’s a new flavour on the menu, and we at Qoola can’t hide how excited we are. Branching into more adventurous territories, Qoola is now offering taro flavored frozen yogurt at select locations.

That’s right, you heard it correctly! We said “taro,” as in taro root.

With characteristics that are very similar to a potato but more unique in taste, taro is popular in southeast Asia. Some describes the taste as a mild sweet potato, with hints of vanilla and nuts, but we’ll let you be the judge.

Qoola’s Taro frozen yogurt is certified BC Kosher with no corn syrup, and made with 100% Canadian milk that is directly sourced from local farms in B.C.

So grab a sample from one of our Qoola stores and give our new flavour a try. Don’t forget to let us know what you think!